 Toll Free Numbers | 1800-425-5544 (From BSNL/MTNL Lines) and 3989 8939 |
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| BSNL offers free insurance coverage for its subscribers in case of : |
| 8Accidental death |
| 8Permanent total disability due to accident |
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| Permanent Total Disability means: 4Loss of sight of both eyes. 4Physical separation of or loss of ability to use both hands or both feet. 4Physical separation of or loss of ability to use one hand and one foot. 4Loss of sight of one eye and physical separation of or loss or ability to use either one hand or one foot. | The insurance coverage scheme will be applicable for the subscribers of landline including WLL, Land line PCO operators & postpaid Cellular services. This scheme will not be applicable for subscribers under Government, PSU, Corporate customers, NGOs etc. Only distinctively identifiable individuals shall be benefited.
Capital sum insured per connection is Rs.50000. If a customer has four connections i.e. two landlines, one WLL & one postpaid mobile or vice versa, then total insurance coverage of that customer will be Rs.2.00 lakhs instead of Rs.50000/-.
The period of insurance will be for one year from 14th January, 2009 (starting from midnight of 13th January, 2009). All claims will be settled centrally directly by M/s Cholamandalam MS General Insurance company Ltd. Address for claims : Sr. Manager (Claims), M/s Cholamandalam MS General Insurance Company Limited 9th Floor Kanchenjhanga Building Barakhamba Road New Delhi -110001 Toll Free No 1800-425-5544(from BSNl/MTNL lines) & 3989 8939 | The Toll free Number of call Center for intimation of claims as under: -
- 1800-425-5544 (From BSNL/MTNL lines only) - 3989 8939
Call Center executive will explain the claims procedure, documents and all queries of the subscribers. Further List of pending documents (if any) will be intimated to the claimant within 7 days of receipt of original claim documents. Documents to be submitted by BSNL subscriber at the time of claim: - | For Accidental death claim | i) | Duly filled and signed claim form | ii) | FIR copy | iii) | Post Mortem Report | iv) | Death certificate | v) | Latest paid BSNL bill of subscriber OR if new connection, Paid demand note copy | vi) | Proof of legal heir of subscriber /succession certificate |
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| For Permanent total disablement due to accident | i) | Duly filled and signed claim form | ii) | FIR copy | iii) | Disablement certificate issued by government hospital | iv) | Full photograph showing disability clearly, attested to Government Doctor mentioning the name of the patient / subscriber | v) | Latest paid BSNL bill of subscriber OR if new connection, Paid demand note copy | Note : The time limit fixed for submission of claims by BSNL customers shall be 60 days from the date of occurrence of accident. The insurance Co. will settle the claim within 14 working days from the date receipt of the complete document relating to claim. Insurance claims for incident occurred upto 13.01.2009 (to be submitted within 60 days from the incident) is to be submitted to M/s. Bajaj Allianz in their prescribed form.>> Click here for PA claim form>> Click here for Personal Accidental Insurance Scheme in word format >> |
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